Agile SalesOps is a real-time SAP Sales Order Exception Management Application, with drill down into impacted Sales Orders and specific order details.
This comprehensive application enables Customer Service and Sales Operations teams to address sales order issues and critical exceptions in a highly pro-active, efficient, and scalable manner. Leveraging complex event processing with real-time integration into the back-end SAP ERP (and related systems), the solution empowers business users to collaborate and address issues before they happen— enabling true ‘sense and respond’ in the Order to Cash process chain.
For the end user, the solution provides a real time view into critical business exceptions, navigate to sales order cards, create a personalized work list, review specific order details, email critical requests, and see the impact of updates made by others, in real-time!
Please note that the Agile SalesOps application as downloaded from iTunes provides you a free DEMO environment to familiarize with the application while accessing VSSODs SAP Test & Demo systems in real time. VSSOD can work with you to enable similar capabilities on top of your Companies productive SAP environment and other peripheral systems that support the Order to Cash process chain.